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Managing Accommodation Services

University: Harrods of London

  • Unit No: 14
  • Level: High school
  • Pages: 9 / Words 2194
  • Paper Type: Assignment
  • Course Code: N/A
  • Downloads: 341
Question :

This sample will let you know about:

  • Discuss housekeeping duties.
  • What is the importance of inventory?
Answer :
Organization Selected : Hilton Hotel

Accommodation is defined as process to select proper building at good location, establishing different departments, sections and arrangement of those resources in an appropriate manner. This is essential for business to manage their services related with accommodation in better manner to gain positive outcomes. The given report is based upon Hilton Hotel that was established at United States in 1919. It is international brand having both resorts and hotels services for guests and visitors. The primary objectives of given assignment is to discuss about various kinds of accommodation services that are presented in hospital sector along with front office section role and responsibility for working in business. It also highlights about contribution of housekeeping division and roles of facilities as well as security plays to provide effective accommodation services.          

House keeping department is referred as work field that is responsible for cleanliness, maintenance, back and public areas and so on (Accardo, Kuder and Woodruff, 2019). The primary function of housekeeping section in Hilton Hotel are:

  • It is achieving high efficiency through providing of care and comfort to their guest, visitors in proper manner.
  • They have to ensure about uniforms of all employees working under premises and maintenance of inventories.
  • Welcome atmosphere should be comfort, good and courteous so that visitors feel happy and satisfied.
  • They have to provide laundry services to their consumers in proper manner.

An organizational chart for housekeeping

Housekeeping duties

The housekeeping duties are:

  • Public areas
  • Laundry rooms
  • Management offices
  • Dinning rooms
  • Game and exercise room

It is necessary for respective hotel to predict their linen stock so that they can fulfils need and demand of consumers in appropriate manner (Celata, Hendrickson and Sanna, 2017). The customers arrive on daily basis at hotel so it is important to provide them will available services and facilities. In case they fails to do so then they feel dissatisfied and sad and cannot enjoy their holiday, trips and many more. Order assignment help from our experts!

Assess importance of linen stock, example of linen  stock inventory ( use 6 examples )

The importance of linen stock are:

  • Proper supply of linen at all time to users.
  • Providing satisfaction and happiness to visitors through availability of all services and stock to them. Example of linen stock inventory are:

FLOOR

HAND TOWEL

BATH TOWEL

SOAP

BRUSH

BLANKETS

PILLOWCASE

1

4

10

5

10

5

20

2

5

6

3

6

3

12

3

8

8

4

8

4

16

TOTAL

17

24

12

24

12

48

Guest supplies importance and example of inventory ( 6 examples)

Guest supplies is importance as this helps them to avail services and provide satisfaction in best manner (Common, Flynn and Mellon, 2016). Each and every guest arriving at Hilton Hotel should be provided with adequate products and services for providing them benefits. Example are:

Product

Department

Frequency

Wi-Fi

Technical

24*7

Cleanliness

Housekeeping

Daily

Blanket

Housekeeping

One time

Food

Catering

Whenever they required

Room service

Front office

Two times

Discounts

Front Office

As per norms of business

Marketing supplies importance and inventory example 6 examples

Marketing supplies is the way of creating awareness among customer regarding business and their products and services (Green and McCarthy, 2015). This is importance for Hotel industry to provide guests and consumers with high quality services.

product

department

frequency

Salons

Beauty and Salon

All times

Beauty Product

Beauty and Salon

All times

Iron

Maintenance

All times

Pen

Maintenance

All times

Notebook

Maintenance

All times

others

Maintenance

All times

Housekeeping is very important division of hospitality industry that helps guests, consumers to feel happy and satisfied with the provided services and facilities (Johnson and Pleace, 2016). This department should be possesses by each and every industry for achievement of positive outcomes in an effectual manner. The significant of interrelationship among housework with other section is working as per need and demand of consumers and providing them with adequate services so that they feel happy and motivated. With each and every department, housekeeping has to work or perform different roles and responsibilities in an effectual as well as prompt style for attainment of set results. Need Assignment Samples?Talk to our Experts!

Housekeeping department has to perform different roles and responsibilities for attainment of positive outcomes at organisation. These department need to work collectively with other so that work can be performed in balanced manner. The relationship among housekeeping and other sector is to provide with quality accommodation services are described below:

Housekeeping With Purchase

Purchase sector helps housekeeping while purchasing different kinds of items that are required (Khoo-Lattimore and Prayag, 2015). This can be related with room stationeries, guest supplies and many more. The house keeping department of Hilton Hotel has to assist purchase for attainment of positive results.

Housekeeping With Human Resource Management

The housekeeping department of Hilton Hotel has to coordinate with HRM for recruiting and selecting staff, promotion and many more. These both has to work collectively in attainment of goal and objectives of business in positive terms.   &n

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