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629 Downloads 18 Pages 4406 Words
An organisation without a leader is just like a group of individuals who share their work space to earn a living but without a directional path. Every business organisation has to have a leader who has a vision and skills to guide and lead this group or collection of people for achieving set goals and objectives. In this report, the basic situation of UPS Company has been assessed and examined. The selection and recruitment procedure which must be adapted by this organisation has been evaluated in this report. Moreover, different leadership styles and skills are also described ahead. The attributes which are responsible for effective functioning of a company have also been depicted in this assessment that provides an understanding regarding efficient teamwork. UPS Company has to overcome its barriers in progress by realising and recognising the need of training and development for employees. A development plan has been depicted in this report for gaining knowledge regarding the same.
UPS Company is suffering from severe crisis in terms of profits and human resource. The selection and recruitment of individuals in the company is the most important process because it helps in estimating the future of organisation. Incorrect tactics used in recruitment lead to selection of incapable candidates which results in wastage of resources (Kundu, Rattan and Gahlawat, 2015). UPS Company can use a recruitment and selection process which is very strict and monitored at each and every stage by the HR (Human Resource) Manager. It is the duty of Human resource management to conduct efficient recruitment and selection process so that efficient and profitable employees are taken into consideration for investment.
UPS Company has to revise its process of interviewing and selecting the candidates. The new process must include certain quality check points which are established for monitoring eligible candidates throughout the selection procedure. The interview rounds can be extended to up-to three in number which will include technical round, skills test and a personal interview which will be conducted by the HR manager itself. Proper checking of documentations must be performed with cross examination and background information check. The following lists of documents are conside.
red essential for UPS Company’s recruitment and selection process:
All the activities in an organisation are guided by a legal framework which is designed and implemented by government of country. It is important to design the recruitment and selection process of organisation according to the legal and regulatory structures. This creates authentication to the entire procedure and candidates won’t feel that they are being cheated or exploited for personal benefits of organisation. Current functioning of UPS Company is very casual which means that less preference is given to ethical considerations and legal policies or regulatory frameworks. The impact of such policies and frameworks is assessed in the form of increase or decrease in quality of candidates that are working in organisation.
Legal policies and regulations help in reducing unfair practises. Individuals who are conducting the interviews and are a part of entire selection and recruitment procedure must be monitored. Often people want to grab the job position by use of referral system. This implies that even non-eligible candidate would acquire the position of a deserving candidate. When legal policies are implemented and communicated to the individuals involved in recruitment and selection process by Human resource management. Acts like the Employment Protection Act 1978, Health and Safety at Workplace Act, etc. are some of the legislations which UPS has to follow for developing an effective recruitment and selection process.
Regulatory considerations includes regulations that has to be followed by the company. Every country has its own rules and regulations. It is required for the Company to not ship dangerous goods such as chemicals and lithium batteries.
Ethical considerations enhance the decision making process of recruitment and selection process because they force the interviewers and judging panel to take fair decisions (Abraham and et. al., 2015). Skilled and deserving candidates are selected in UPS Company when all these attributes are included in recruitment and selection process.
The selection and recruitment process of UPS Company has been revised and implemented by me i.e. the HR Manager of this firm. Following stages are clearly defined so that responsibilities are dictated appropriately to people included in the selection process.
UPS is one of the largest parcel service company in UK. Currently they are facing issues with management and administration. Weakness of the company was identified so that areas that needs improvement can be analysed. Thus, they require employees that could help in managing services in UK. For that, recruitment process was conducted. Advertisements were given on internet and newspaper for the needs of employee with good management skills. Applications were received in huge number. Applications were screened according to the requirement and their background was checked. Selected candidates were called for further rounds of interview. After certain rounds, desired candidates were selected and training was provided to them on how to conduct work.
Being the HR manager of UPS Company, I have a lethal responsibility towards organisation. One of these basic duties includes use of power for appropriate selection and recruitment process. I have myself monitored the data that was analysed for recognising the needs of enterprise. It is the foundational step of recruitment and selection process (Donate and de Pablo, 2015). The advertisement that was prepared for acquiring applicants from across the country was published in different media. I have examined candidates during their interview process. My role was major in the personal interview section and the market reasoning interview. This screening helped in acknowledging reasoning skills of candidates in different situations. Finally, some briefing was provided to candidate regarding salary structure and job profile for which they have been selected (Noe and et.al., 2013). This briefing was partially conducted by me. As part of my role of the HR manager I have contributed sufficiently in looking after the execution of selection and recruitment procedure.
Evaluation of self-contribution are acquired as follows:
Leaders are the most important people in a company. Due to weak leadership and lack of administration skills UPS Company faced critical situation in the past. Following characteristics and leadership skills are significantly required in organisational heads so that efficient working is ensured.
For example, UPS can apply these attributes to improve its management and administration system. It should identify area where mistakes have been made which caused failure of business. Employees of different culture are required to be analysed and they should be given work according to their background so that communication gap can be reduced. Focus of the company should be set to establish good management in the company.
Leadership and management are like two sides of a coin. But there are various differences between these two attributes. UPS Company must focus in imbibing effective leadership and management in the organisational structure so that better development and implementation of strategies is guaranteed. The essence of leadership lies in togetherness and overall development while management is focused totally on completion of tasks (Abraham and et. al., 2015).
The various leadership styles which can be implemented in the functioning structure of UPS Company are discussed as follows:
Here, Maslow Need Hierarchy theory has been applied that helps in encouraging the workers of UPS.
Motivation is considered as the crucial task that helps in encouraging staff towards achieving desired objectives. Therefore, it is essential for leaders to encourage its workforce by providing different financial and non-financial rewards and thus help them to more towards business objectives (Gurtner and et.al., 2007). Management of UPS aims to encourage its workforce through providing them effective workplace environment and thus enhances their productivity so that set targets could be attained. UPS aims to empower its workers by providing them both financial and non financial rewards and thus it helps them to improve their efficiency by being focused towards the set targets. Following are the different ways that motivates staff within UPS such as-
Following are the benefits of team working within UPS firm such as-
UPS management is required to review the effectiveness of the team through time to time so that they can attain desired goals. Thus, through reviewing it would prove effective for firm to identify the need of specific training required by any employee then they can provide the same to them. Hence, it would help in improving efficiency and attain stated objectives (Johnson and Guetal, 2012). For instance, it is essential for UPS to identify the benefits of team working as it helps in improving the performance of firm. Also, it helps firm in improving the business functions so that desired results could be attained.
It is essential for both leader and member to work effectively within business so that they can attain desired objectives and deal conflicts faced within management and workers. Thus, such conflict situation needs to be overcome and thus works effectively within team to perform the desired tasks (Noe and et.al., 2013). In the below table ites the different between leader and member upon different basis. Following is the significance of working in a team as a leader and member in order to solve conflict situation such as-
UPS is facing serious issues related to management and standards of company and therefore they are suffering losses due to failure of delivery in time. Thus, company is facing issues related to leadership, management and administration and therefore they need to carry out effectiveness within its team members so that desired goals could be attained (De Roeck and et.al., 2014). Through reviewing the team effectively, management of UPS Company aims to identify their loopholes and thus providing specific training would result into enhancing efficiency so that issues could be overcome. Following are the different ways through which UPS could review the effectiveness of team in achieving the goals such as-
It is essential for business to carry out effective planning the monitoring and assessment of work performance within UPS which are as follows-
Leaders of UPS company aims to assess the development needs of individual workers within business and thus carry out effective performance in regard to perform the task in an effective and efficient way (Mathis and John, 2014). Following is the plan which is being prepared in regard to assess the development needs of individuals within UPS such as-
The training plan prepared found to be effective for UPS employees, therefore, it is essential for management to undertake effective strategies and thus focus upon the needs of workers so that desired objectives could be attained. It is essential to keep close monitoring upon the work and thus required training session need to be provided so that skills of workers could be improved.
Assessment process is being carried out in regard to evaluate the success of business goals. Thus, it is essential for UPS employees to undertake effective practice and thus evaluate the performance of firm so that desired targets could be attained. Through carrying out the assessment process within UPS Company it helps in improving the performance of business and maintaining its performance back on track. Leaders work towards attaining the objectives of firm and carry out effective assessment process so that best results can be attained (De Roeck and et.al., 2014). Following are the methods evaluated in regard to measure the success of assessment process used within UPS company-
It can be concluded from the study that UPS Company aims to encourage its staff by providing them both financial and non financial rewards so that it helps them to enhance their performance within firm. Also, it is essential for cited organization to undertake effective leadership skill and attributes i.e. communication, leadership and motivation that would help in making effective decision making so that performance of firm in market could be raised. Also, evaluating the development needs would help in improving the success of firm in market and enhance the performance of workers within market. Also, evaluating the performance needs would help business in bringing back the UPS on track and thus raise their performance to a great extent.
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