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Personal values and principles plays a crucial role in any organization and plays even more crucial role in terms of hospitality. These values defines the nature and character of an individual while working in team. Along with personal values, professionalism must also be maintained to survive in the corporate world (Boykoff, Moieni and Subramanian, 2009). The following report will describe the relation between both the context involving personal as well as professional values. Stanford health care center has been taken to describe the content of topic. It is into the business since past five decades and proven to be the best health care center. The personal and professional values will be described with relevance to the following organization. A development plan will be made to describe the content more effectively (Stanford health care, 2015).
Personal values refers to the internal characteristics that an individual possess in terms of morality. These values clearly defines the nature of person towards society. Personality differs in different aspects with respect to the situations (Munn-Giddings and Winter, 2013). As per the relevant condition, application of values are different with context to working under health and social care. Comparison of values with respect to principles of support at workplace could be well justified as follows:
Their effect on principles of support in HSC
It is already described that personal values present the nature of person and differs according to the situations. While possessing personal values such as positive belief, universal preferences and neglecting undue advantages, a positive and fair image gets created at the workplace (Yoder-Wise, 2014). Sort of good reputation is build at the workplace as well as in the society. While supporting service users, impact of personal values could be well described as under:
Patients gets a reasonable amount of satisfaction for getting treatment. It is observed that under a health care professionalism, positive image plays a crucial role in influencing people for adopting services.
A belief of safety among casualty is created as they will not be cheated or become victim of any kind of malfunctioning practices. They will be treated politely and get ensured about the appropriate medication (Pendleton and Schultz-Krohn, 2013).
Treating all the people equally creates a healthy working environment where feeling of joy is developed. Such optimistic surrounding is very essential at health care center because getting positive feeling is more important than proper medication for health improvement.
Confidentiality of disease for different people is very necessary. A person could be a victim of any malady which may require secrecy for image of patient (Blue and et.al., 2010). It may be related to some non disclosing features whose information should be remained between patient and consulting doctor only.
Although personal values plays a crucial role at health and social care center but when it comes to professionalism, moral values have to be sacrificed. Fulfilling the company's norms is also essential duty working as a service provider (Mann, Gordon and MacLeod, 2009). Some of the impacts in relation to personal values could be shown as below:
As per the new legislative policies, discrimination shall not be done among casualty which is also a part of personal values. Hence practice of such fair policies gets more enhanced and service class of HSC becomes more effective (Boykoff, Moieni and Subramanian, 2009).
Maintaining confidentiality is a good deed for the image of person, but according to new policies, they have to be disclosed among general public and other doctors. In order to raise awareness and develop precaution to avoid such kind of disease in future, social work and care is essential.
Practice of treatment has to be changed with new development in policy in order to avoid serious failure of health. Other than moral values, appropriate medication has to be taken which may involve huge cost also (Ethics and Public Health: Forging a Strong Relationship, 2002).
Working With Others:
Personal Skills & Qualities:
SWOT analysis refers to the strength, weakness, opportunities and threats. Strength denotes the positive aspects that are possessed and weakness refers to the negativity factors. They are the internal factors while opportunities and threats are external factors which are available to the concern respectively (Baker and et. al., 2005). During work at Stanford, the analysis is as follows:
Strength – Being a health and social care professional, maintaining discipline at work with peace and calmness and allowing other team members to participate was the biggest strength. Handling disputes with efficiency to maintain team coordination.
Weakness – Unable to promote every individual while creating policies at Stanford health care center. Suggestions by the team members are allowed but fails to implement them from personal side(Cottrell, 2010).
Opportunities – Overcoming weakness itself brings the biggest opportunity. By implementing the ideas prescribed by the members, the concerning authority will get choices of ideas to implement and ensure more fruitful results. It will indirectly leads to personal benefits (Munn-Giddings and Winter, 2013).
Threats – The most negative factor which needs to address is maintaining relation with the service user. Maintaining integrity between personal relations and code of practice has been found as the major threat to face and overcome (Yoder-Wise, 2014).
Under Stanford health care center, a useful development plan has been made to increase the efficiency as a health care professional (Pendleton and Schultz-Krohn, 2013). The major ares which have been improved by adopting the development plan are:
Enhanced communication skills – The Fisher's as well as Aristotle's model has played a key role in improving the communication skills. The models described reading the facial description in situations where casualties were not in a condition to explain their problems.
Health and safety information – Through following development plan, knowledge of health and safety has been derived. It will eventually plays a crucial role while treating patients along with following the code of practice under health care center (Blue and et.al., 2010).
Managing coordination – The most important lesson learned from the development program was to maintain coordination with different members working under team. Techniques of working with others have been taken that will surely give better results in future working plans.
Technical skills – Some technical lessons such as operating corel packages have been discussed under development plan that brings efficiency in personal IT skills (Mann, Gordon and MacLeod, 2009).
Investigation knowledge – Idea to conduct research is taken to develop research skills related to reliability and feasibility of the collected data. Techniques of information validity are adopted on the basis of primary and secondary data.
The overall working environment consist of number of employees who have their respective nature of work (Boykoff, Moieni and Subramanian, 2009). But collective effort of overall team leads to organizational efficiency. To work under team, individual nature has to be changed for team coordination. Limits of own work role impacts the complete team of Stanford health care center through the following ways:
Maintaining professional relationship is very essential and it is more necessary to establish even better terms with their clients. Under HSC, clients are the service user who are patients, casualties and victims of various kinds of false practices. Since health and social care needs different kind of relationship which includes personal values as well as professional regulation, their nature is also different (Beausaert and et.al., 2013). They can be explained as under:
Relationship with service user – It is defined to understand the problems of casualty. They may suffer from several kind of diseases which are difficult to describe in front of practitioners. Hence an informal relation has to be created in order to comfort the patient while disclosing problems (Dolea and et.al., 2010).
Code of practice – The following practice describes the service provider and user relationship in a different manner. In general terms, it focuses on adhering the norms of organization with respect to treatment of client. Under the concerning practice, the rules formed bu the board members have to be considered in priority. In any case, those conditions shall not be violated though the nature of casualty with the consultant is of any kind (Findlater and Gillingwater, 2012).
Multi agency relationship – Within the relevant relationship, the service provider has to make sure that they are familiar with the organizational policies and knows the confidentiality of information to be shared with different agencies under the firm (Professional relationships: Key practice points, 2015).
Every individual possess certain rights under society whether it is a patient or a doctor. Those rights may be in terms of social well being or personal enhancement (Penuel and et.al., 2007). In context of the relevant study, the personal effectiveness that a health care service provider could enjoy while supporting the rights of an individual may be as follows:
The promoter gets to understand the factors that motivates and inspires them for the social well being. They get to know about the positive factors which could guide them to success.
Another factor is the service provider keeps on learning with providing knowledge while supporting rights of an individual and promoting them to the external world. By supporting the individual's rights, they gets an opportunity to improve themselves (Sandars, 2009).
With knowledge of information while promoting individual's right, even the service providers get organized in their regular lifestyle. They are acknowledged with responsibilities towards people and tries to maintain more discipline in their attitude under health care center as well as in society.
While promoting rights of an individual, they are also participating in their personal health improvement (Tams, 2008). It is because somehow they are also falling under the same individual's category. Hence they too could enjoy such rights which they are promoting for an individual.
Conflict refers to negative situation that occurs due to difference in perception between two or more persons. It is often faced under organization because of their rules and policies. Where there are rules and regulation maintained under organization, conflicts also takes place because those policies may not be feasible and acceptable to all the people (Tomey, 2009). Some of the ways that could be practiced under company to maintain healthy professional relationship may includes:
Discussing matter – Listening to the matter for conflict and determining what is felt by the other person with any particular happening or statement. Such matters should be cleared and mutual consideration must be done to close the conflicting chapters (Tomey, 2009).
Priority to conflicting situation – A practice of giving priority to the conflict should be made instead of proving yourself to be right. Considering the topic of discussion should be taken, it must be discussed and elaborated. Finally decision with mutual consent must be taken for observing beneficiary results.
Focusing current conditions – Emphasis should be laid on present conditions and impact of conflicting outcome must be analyzed by observing the current period. Future actions must be discussed after solving the current disputes (Wilson and et.al., 2009).
Compromise – For observing collective benefits, compromise shall be done by any of the party. Such grateful initiatives often produce positivism to individual as well as to the organization.
Conflicts arises due to non acceptance to any matter by two or more people. Hence the best way for avoiding conflict is to enhance personal activities that automatically leads to non arising of such negative conditions (Webster-Wright, 2009). Some initiative that could be taken by an individual in collective effectiveness of team might involves:
Self identification – Building capacity to recognize the topics which are non acceptable by the other person. Analyzing the effectiveness of results by not considering such topics and then responding for the same concerns. This often leads to avoiding conflicts under the teamwork (Zepeda, 2011).
Discipline – While discussing or elaborating any subject with the other concerning people, ambiance of calmness and respect must be maintained. This creates cheerful environment and build healthy relationship under organization.
Detailed discussion – Heading a meeting together with all the members who are part of the conflict and raising the benefits of personal views to make other people understand the reason for your choice. This gives a clear picture of your idea that could influence other persons to adopt your choice (Purtilo and et.al., 2012).
Sacrifice – In some cases, sacrifice of personal ideas should be done for the welfare of whole team. Collective decision should be taken after concerning all the associated members and they should be implemented for organizational benefit.
While working at Stanford HSC, several conflicting situation has been raised which has to be faced with efficiency in order to solve disputes. To overcome such negative conditions, personal contribution played a vital role and make healthy organizational relationship among employees under team (Zwarenstein, Goldman and Reeves, 2009). Some factors that are considered effective involves:
Team effectiveness is essential to flourish the working environment in an organization. Improved personal interaction must be maintained to minimize abusiveness under team work (Cottrell, 2010). Some of the actions taken for effective team work are:
In the following report, it has been concluded that personal and professional values plays a vital role at health care center. With relevance to Stanford health care center, the detailed study of personal and professional development has been done. A development plan is made based on hypothetical data to evaluate the effectiveness of skills and lessons learned in the conference. Several principles have been described along with their application in professional development. A plan has been described in tabular form to enhance the degree of knowledge.
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