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HNBS317 Understanding and Leading Changes of Marks and Spencer

University: The London College

  • Unit No: 10
  • Level: High school
  • Pages: 3 / Words 761
  • Paper Type: Assignment
  • Course Code: HNBS 317
  • Downloads: 719

Table of Content

  1. Learning Outcomes
Brief :
Organization Selected : Marks and Spencer

Learning Outcomes

  • LO1 Identify different ways in which change impacts an organisation's strategy and operations.
  • LO2 Demonstrate the influences that drivers of change have organisational behavior.


You are training to become a business analyst in a large multinational organisation that is undergoing major change. Chose an organisation of your own choice. Identify the impact that large-scale change and upon the organisations strategy and operations.

Also analyze how the change will have affected behaviors within the businesses and explain by using various theories and models, and propose measures that could be taken to reduce the negative impact on the businesses.

This report must include:

  • An overview of the drivers and impacts of change and how it affects organizational
  • An introduction to the organisation case
  • APEST/SWOT analysis to be undertaken for each case study to identify change.
  • Detailed Evaluation of each organisation on the impact of change and the effects it has upon the organisation' strategy and
  • Analysation of change and how it will have affected leadership, individuals, and team
  • Examinehowtheimpact of change was minimised through the application of appropriate model process change

Learning Outcomes

  • LO3 Explainbarrierstochange and influence leadership decision-making.
  • LO4 Developarangeofleadershipapproachestoachangeinitiative.


On the basis of the selected organisation taken in Assignment 1, identify and examine the barriers to change and the influence it has on the decision-making of leaders. This may include the use of a ‘force field analysis to analyse the forces influencing change. Using a variety of change management theories and models (situational leadership, change initiation, Kotter's8-Step model, Lewin's change management model), apply different leadership approaches to identify the change that takes place in the case study.

This report must include:

  1. Introduction to the case study
  2. Use of forcefield analysistodetermineoppositionandsupportfor
  3. Identify different barriers to change and how they influence decision-making and leadership.
  4. How was change accomplished and how successful was it?
  5. Benefits and drawbacks of different leadership approach to dealing with change

Learning Outcomes and Assessment Criteria



LO1. Identify different ways in which change impacts an organisation's strategy and operations.

LO1. 2 D1 Frame conclusions and recommendations with valid justifications for planning effectively for change and applying change impact analysis

P1. Explain different organisational examples where there has been an impact of change on an organisation's strategy and operations.

M1 Evaluate different drivers for change in each of the given examples and the types of organisational change they have affected.

LO2. Demonstrate the influences that drivers of change have on organisational behavior.


P2 Identify different ways in which internal and external drivers of

The change affects leadership, team, and individual behavior within an organisation.

P3 Examine measures that can be taken to minimize the negative impacts of change on organisational behavior.

M2 Devise appropriate theories and models to critically evaluate organisational response to change.

LO3 Explain barriers to change and influence leadership decision-making.

D2 Critically analyse the use of force field analysis in the context of organisational objectives

P4 Demonstrate different barriers to change and determine how they influence leadership decision-making in a given organisational context.

M3 Apply force field analysis to analyse the driving and resisting forces and show how they influence decision-making.

LO4 Develop arrangements of leadership approaches to a change initiative.

D3 Critically analyse the effectiveness of leadership approaches and models of change management.

P5 Use different leadership approaches to dealing with change in a range of organisational contexts.

M4 Analyse the extent to which leadership approaches can deliver organisational change effectively applying appropriate models and frameworks

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