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Unit 3 Management and Operations Level 4 City College

Answer :

INTRODUCTION

Operation and management are two factors which determined as the main strength of any organisation. These two factors aid to accomplish different types of activities of company in proper manner (Kato and et.al 2015). There are various types of operation and managing of different work in the organisation is done in the guidance of leaders and manager of the organisation. Managers and leaders are the two individuals of organisation which plays a significant role in order to manage and control various operations of organisation in proper manner. in this report Amazon is the company which deals with the online marketing. In this report it is explains about the different types of approaches of leadership and define the roles of manager in order to enhance the capability and efficiency of organisation in proper manner. The contingency and situational theories of leadership play an important role in order to maintain the activities of organisation in proper manner.

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TASK 1

P1. Comparison of different role and characteristics of a leaders and manager

There are different types of operations which and functions which are operated and managed by the manager of organisation. Managers and leaders are the two individuals who performed different types of activities under one roof of organisation but their roles and responsibility are different which are related to the different types of organisation in proper manner. Leaders are the person which defines the roles and responsibility of employee which helps to accomplish different operations of organisation in proper manner. whereas the manager are the individuals which guide the leaders in order to perform different types of activities of company in proper manner (Bartlett and Beamish, 2018). The definitions of manager and leader are given below:

Manager: Managers are the individuals who are responsible for controls and manage the different task of company in proper manner. They put their effort in order to perform different types of functions of company in effective manner. they also monitor the performance of different employee working in the organisation and give them directions to complete work in stipulated time period. Manager of Amazon Plc is also give appraisal on the basis of different activities which are perform by various employee. It also implements different types of strategies in order to enhance the skills and knowledge of employee working in enterprises.

Leaders: Leaders are the individuals which motivated various employees in order to perform different types of operations in proper manner. They play a significant role in order to boost the morale of employee to achieve goals and objectives of organisation. There are different approaches of leadership which is implemented by the leaders. The main objective of leader is to create a environment to accomplish different types of functions of organisation in proper manner (Brown and et.al., 2013). They inspire the various employees to perform their work to accomplish vision and mission of company. This aids to attain effective outcomes and also increase the productivity of organisation. Here comparisons of different roles and characteristics of manager and leaders are described below:

Managers

Leaders

These are the person who set objectives of organisation which aids to increase the profit level of Amazon plc.

Leaders are the individuals who motivate their employee to attain the objectives of organisation in proper manner which is set by the manager.

Managers play important roles to implement different types of strategies and policies which aid to perform different function and operations of organisation in prop

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