Importance of Equality And Diversity at Workplace

The purpose of project is to recognise, value people and respect the individuals, realise their full potential by promoting an inclusive culture for employees. In context of Marks and Spencer, it should be adopted the diversity at their workplace to become important for improving workplace discrimination. Since, it still managing overall workplace discrimination that remain challenges within organization. In this report, it will examine the different ways to deals with workplace discrimination and also implement the important guidelines that support for equality as well as diversity. In order to represent that how to build an effective workplace culture or environment by evaluating various strategies.

Aim

To Determine the impact of workplace discrimination on equality and diversity. A case study on Marks and Spencer.

Objective

• To identify the types of workplace discrimination.
• To investigate impact of workplace discrimination on equality and diversity.
• To recommend strategies to minimize workplace discrimination.

Research Questions

• What are the different types of workplace discrimination?
• What are impacts of workplace discrimination on equality and diversity?
• What are different strategies to minimize workplace discrimination?

Literature Review

Determine the different types of workplace discrimination

According to Leslie and et.al. (2019) The workplace discrimination is based on the prejudicial treatment which may affecting on the individuals in terms of promotions, training, salary, terminating and benefits. These types of situation occur on the basis of religion, age, gender and race. The discrimination legislation has protected the current employees those who feel they have discriminated against in workplace. The age-based discrimination makes so much violence among employee when people is unfairly treated because of their age. Many organizations are followed the Age discrimination employ act, which may prohibit against the staff members who are belonging the age of 40. In most of cases, under age of 40 are not protected in properly. At workplace, Harassing the employee because of their age prohibited by rules and regulations.

As per Brown and et.al. (2019) said that there are several kinds of discrimination occurs based on the racial in which considered as most common that and people are familiar. It mainly involves the treating staff member unfavourable due to race. It should be identified the certain characteristics that associated with race. On the other hand, it also formed the discrimination where illegal way to treat employee, applicant because of their country origin, ethnicity, appearances and accent. The legislation forbid discrimination in various perspectives of employment. Rumrill and et.al (2019)  argue that women and men in the workplace shall be given the equal pay scale, treatment because both are performing the substantial equal jobs that should receive same payment. In this way, it covered under rules and regulation which may include profit, salary, life insurance and many more. Ask for assignment help from our experts!

Investigate impact of workplace discrimination on equality and diversity

As per Daniels and Thornton (2019) opinion, The workplace discrimination impact on the equality and diversity within organization. There are various types of issues that can be determined, undoubtedly it may affect on the overall performance of organization. The major challenge is communication which will develop unhealthy work environment and directly affects on performance of employee. Many employers must be ensured that communication barriers occur due to discrimination so as require to fixed at once.

It once happens when employees are unable to share their experience with their colleagues or managers within organization. manager or leader will not give equal treatment for each employee so that it automatically develops workplace discrimination. In this way, it affects on the overall business productivity and profitability in global marketplace. unfortunately, many enterprises establishments show favouritism among their staff members. some manager favour one group of people. In this way, it will generate an unhealthy environment in the organization. Without an effective team, it is not possible for business to maintain their position in global marketplace.

According to Carnes, Fine and Sheridan (2019) A high profile discrimination have becomes cost large corporation which is unlikely to be forced and pay an amount that extreme level. In this way, discrimination practices directly affects on the job satisfaction level of staff members. It should be provided the benefits, promotions, bonus and award on the basis of employee qualification as well as their performance. If staff members are consistently seeing promotions that will be given on the basis of age, race and other type of discrimination factors. 

Recommend strategies to minimize workplace discrimination

Li and et.al. (2020) as increasingly the diversity and equality at workplace, the possibility of discrimination as well as harassment. There are lot of people suffering from discrimination in global world. it is major issue which is greatly affects on the performance and profitability of business. To avoid that getting these types of things at their worst situation. In this way, it would be required for eliminating the negative things out of working system. There are different several possible ways on how to reduce the discrimination in workplace. It has been implemented the strategies for protecting the discrimination such as anti-discrimination law. It is one of most common legislation that help for controlling and managing in the workplace. It should put the suitable policies which provide equal rights to their employee. As much as possible that each employee is indicating that must provide the copy of policy and compile the forms in properly.  

Holman and et. al. (2019) Said that it will establish the filling complaints process and applicable within organization to minimize harassment or discrimination at workplace. In this way, it easily outlines any type of employee complain and take legal action towards illegal activities. Most of employees are aware about the policies and followed the procedures in step by step manner. Another way, it can be reduced the unwanted incident in workplace for providing training or diversity. Training is important process that will help for creating a healthy working environment and also change the behaviour of employee. Need Assignment Examples?Talk to our Experts!

Research Methodology

Research is basically type of process that help for investigating to acquire idea, knowledge and belief on existing understanding. It is considered as an activity that contributes to produce a new idea. Through research process, it has involved the combination of research, analysis and synthesis while predicting the entire project on behalf of primary as well as secondary sources (Ledford and Gast, 2019).

Research Method

It is a type of systematic plan for conducting research project which mainly draw a different type of methods. The research is covered the process of research as per understanding on behalf of theory and also underpinning the choice of methods. Research methods are divided into two type: qualitative and quantitative research method.

The researcher has chosen qualitative research method, which based on the theory and recognise the previous study for future expansion. Through qualitative, it become easier for researcher to identify important conceptual terms that useful for gaining more knowledge. The investigator has considered an appropriate theme that should be included as a relationship to original findings.

Research Design

It refers as strategy in the research project where providing the answer of particular questions related case study. It is better way to collect and analyse the data for future expansion. There are two type of research design such as exploratory and conclusive design (Quinlan and et.al., 2019).

The Scholar has chosen exploratory research design which is not provide the final conclusion of project. It may be given the right direction of investigator to gather new evidence regarding project analyses. The researcher has used the qualitative method so that exploratory is the suitable design for determining the nature of problem in case study.

Research Philosophy

It is a kind of procedure that mainly deals with nature, behaviour and knowledge of research project. It should give an idea, assumptions and belief on the data or information that gathered by qualitative method. The research philosophy has divided into different groups: Interpretivism, Positivism, pragmatism and realism.

The researcher has chosen Interpretivism Philosophy in project and integrated with the human interest on particular case study. This type of philosophy is based on the reality to empathizes with qualitative analysis. It is useful for researcher that associated with high level of validity because data or information to be trustworthy.

Research Approach

It is a type of procedure that mainly consists of several assumptions for collecting large number of data related to research project (Wiek and Lang, 2016). There are different types of research approach such as Inductive, Deductive and Abductive approach

The scholar has chosen inductive research approach and start with observations as well as theories which proposed towards findings.  It is based on different theories which may involves the search pattern from knowledge. This type of research approach is helping for investigator to identify the different patterns and relationship with theory.

Data Collection Method

It is basically process of gathering and collecting the data from authenticate source to identify solution of particular problem in research study. In this way, it easily tests the hypothesis and always evaluating accurate result or outcome. There are two type of data collection methods such as primary and secondary.

The researcher has chosen primary data collection method for storing suitable information related case study. The investigator has selected the data qualitative method so as apply the primary method through questionnaires. As Qualitative study, it must ensure that understanding the depth knowledge about the research project.

Sampling

It is a process that mainly used in the statistical analysis, which may pre-determine the number of observations untaken from larger population (Attia and Edge, 2017). The methodology is used to sample from large number of population and also depend on the analysis. Large number of participants are interested towards the technique for analysing. In this way, researcher has to do study and identifying different elements. Sometimes, it useful for generating the correct solution. The sample size is 30 (Managers).

Ethical consideration

In research project. It should be identified the ethical issues in the case study. If it has been increased ethical issue when participant with dementia where they have no longer able to provide fully informed consent. In this way, it can be considered the ethical principles that supports for maintaining an effective coordination between participants during research study.

• It must ensure that research participant should not harm the subjected in any ways.
• It always respects for dignity of participants and give equal treatment at the time of research analyses.
• It must ensure that protect and secure data in the research project.
• It should be ensured that maintain the confidentiality of research information.

Data Interpretation

It is a concept for implementation of procedures through which information can be reviewed for purpose of analysing. In order to identify the solution of research problem through questionnaires. It is useful for addressed the positive as well as negative opinion of Managers within organization.

Workplace discrimination is biggest problem in the organization.

Data Interpretation

In above table, it mainly focused on the workplace discrimination issues so as per analysis, it has investigated the data or information through managers within Marks and Spencer, the discrimination can be increased the problem among employee related poor communication and interaction. Furthermore, it can be identified that many respondents are agreed on the statement workplace discrimination. It has summarized that 14 respondents are agreed, 10 respondents agree, 2 strongly disagree, 1 respondent disagree and 1 respondent is neutral. Mangers are sharing their personal experience so it become useful for collecting or gathering correct information or data.

Male employee at workplace progress their career quickly than women.

Data Interpretation

In above chart, it can be discussed about the comparison between women and men, on the basis of pay scale. In many places, it has given more priorities to the male candidates for specific task completion so that they have a high pay income as compare to women. Sometimes, it can be considered as gender-based discrimination. It can be analysed that 10 respondents are agreed, 4 respondents agree, 10 strongly disagree and 4 respondents are disagreed, 2 respondents are neutral. Mangers are shared their opinion and view point about the workplace career enhancement of male employees. It is useful for collecting or gathering correct information or data.

Inequality exists in terms of pay scale within organization

Data Interpretation

From above discussion, it has been evaluated the concept of inequality in terms of pay scale which directly affects on the overall business performance of Marks and Spencer. Many respondents are strongly agreed with the statement. As per analysis, it has found that 9 respondents are agreed, 4 respondents agree, 8 strongly disagree and 4 respondents are disagreed, 5 respondents are neutral. Mangers has shared their opinion and view point about the workplace inequalities that already exists within organization. It is useful for collecting or gathering correct information or data.

Equality act law reduce the discrimination among employees at workplace.

Data Interpretation

In above chart, it has been summarized the equality law that mainly used within organization for improving overall business environment. In this way, it can be reduced the discrimination at workplace. In Marks and Spencer, it can be used the equality law for providing the equal rights to their employee. As per discussion with managers, it has analyzed that equality law support for reducing discrimination in the workplace. Furthermore, in above table, it can be determined that 15 respondents are agreed, 6 respondents agree, 7 strongly disagree and 1 respondent disagree, 1 respondent are neutral.

Gender-based discrimination affects on the business performance.

Data Interpretation

In above chart, it has been discussed about the gender-based discrimination within organization that directly affects on the overall profitability and productivity of business. In this way, it can be reduced the discrimination at workplace. In Marks and Spencer, it has identified that Gender-based discrimination is the major issue that discouraging employee towards business goals and objectives. In above analysis,  it has examined that maximum respondents agreed on statement where gender based discrimination has minimized performance of business. Furthermore, in above table, it can be determined that 7 respondents are agreed, 4 respondents agree, 7 strongly disagree and 5 respondents disagree, 6 respondents are neutral.

Effective policies and procedures useful in organizational culture.

Data Interpretation

From above discussion, it has summarized that effective policies and procedures helpful in the organization that easily maintained the overall business environment or culture. In this way, Employees are coordinating with their colleagues to share their own idea related business growth and development. So as it automatically developing an effective environment that supports to achieve organizational goals and objectives. In above analysis, Managers can be shared their personal experience through questionnaires. Furthermore, in above table, it can be determined that 15 respondents are agreed, 5 respondents agree, 8 strongly disagree and 1 respondent disagree, 1 respondent are neutral.

Leadership style recognises and acknowledge good performance in the equality as well as diversity

Data Interpretation

In above chart, it has concluded that leadership style performs significant role within organization that easily recognize the knowledge and good performance in context of diversity or equality. in above table, it can be determined that 10 respondents are agreed, 3 respondents agree, 2 strongly disagree and 7 respondents disagree, 8 respondents are neutral. Leadership style can be used in Marks and Spencer to improving overall performance of diversity or equality.

As per discussion, Each respondent provide idea about the leadership style which help for identifying their benefits, advantages in business growth as well as development.

Training and guidance help to deals with diversity and equality issues

Data Interpretation

As per discussion, it has summarized that training and guidance is important factors, which always support for resolving issues related diversity and equality in the organization. The discussion has made on this, which acquired all information related diversity. Maximum respondents are agreed on the training where it is beneficial for enhancing business performance and resolve issues related equality at workplace. Furthermore, it can be determined that 20 respondents are agreed, 1 respondent agree, 4 strongly disagree and 1 respondent disagree, 5 respondents are neutral.

Result and Outcome

From above data interpretation, the research study has reveals that increased the workplace discrimination in the Marks and Spencer. In this way, it directly affects on the overall business efficiency and performance. Diversity and equality have been increased to advantages for employees and employers in the organization. it composed this study with sample and consistently identifying the existing theories within previous research.

The qualitative research method has been collected and gathered the information related diversity and equality, which help for analysing overall policies that has reduced the workplace discrimination on the basis of gender, race and religions. Many respondents have agreed that workplace discrimination affects diversity and equality but it can be reduced by using different approaches and strategies. Furthermore, as per data interpretation, Maximum respondents are sharing their personal experience where they were totally agreed on that workplace discrimination is biggest problem in the organization. it has increased so much issues among employees and employers.

Conclusion

From above analysis, the research project set out to examine the area of diversity and equality with particular to workplace discrimination. The primary aim is to address the certain area which help for developing the conceptualise idea about diversity and equality, how it can be affected through discrimination. it has demonstrated the workplace discrimination that directly associated with the diversity and equality in the organization. It can be determined the various type of issues and problem that directly decrease the overall performance of employee due to workplace discrimination.

The organization that manage these types of issues by implementing an effective policies and procedures, which may help to build a strong relationship between employers and employees. Especially, when M&S analysed the suitable need and requirement for business enhancement. Furthermore, A further study, it has identified the different factors or types which always increase discrimination, on the basis of gender, race and religions. As a result, it has carried out the certain trends, policies, procedures and strategies for resolving issues in workplace diversity.

As per analysis, it has analysed that workplace diversity become important concept which require for organization to maintain and control. Otherwise, it automatically develops the conflict among employees. Therefore, Overall performance of organization also affected through mismanagement at workplace.

Reflection

The present study enabled me to gather information and data. for that I selected specific research methods. It supported me to proceed in systematic way. I realised that the methods I have chosen for study helped to gain knowledge and information about topic. Also, I was able to analyse in depth about types of discrimination and how it impacts on equality and diversity. Besides that, I used exploratory research design which was useful for me to explore area of subject.

Here, I find out more about types of discrimination practices. Also, I gained info in many other areas as well related to topic. moreover, I used inductive approach to observe impact of discrimination on diversity. It was easy for me to answer research question. In addition to it, qualitative research type was used by me so that I analyse things in more depth. I gathered data and knowledge from previous articles. I got to know the views and opinions of other authors.

However, for sampling I used random method so that it is easy for me to select sample in less time and do study on them. I find it easy to gather data through questionnaire.

Alongside, I used thematic data analysis and interpreted table and charts in effective way.  the method was helpful in evaluating data and generating precise and relevant outcomes. so, I was able to do research with various methods and obtaining more precise and accurate results. I will also get knowledge about use of different methods in research and how it brings changes in outcomes. hence, I will be able to do study by changing methods and on various topics or subjects. Ask to write my assignment from our experts!

Recommendation

There are certain recommendations that can be followed in future related to use of research methods. They are mentioned below-

• Here, interpretivism philosophy can be used in future which will help in gathering data in depth and through observation. It will be easy to evaluate which type of discrimination is been done and how it is impacting on diversity.
• Moreover, deductive approach should be used in doing this type of study. it will be easy to relate data and info with theories and concepts of discrimination. Through that, conclusion can be reached out.
• Furthermore, secondary data collection method should be used which will help in gathering previous data in depth. Also, with help of that knowledge can be gained and by selecting one particular area study can be conducted. Thus, it will focus on one particular concept.
• In selecting sample, cluster sampling can be used. It will be easy in developing clusters and then selecting random samples from it. Also, particular area can be specified in it. This would help in including employees who are discriminated and those who are not.
• SPSS should be used so that statistical data is obtained. This will be easy to do various test such as regression, correlation, etc. then, significant value is identified of dependent and independent variables.

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