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Role of Management And Operations


Governance and trading operations is related with an area of management which includes design and monitoring the different types of production and redetermining of products and services. The basic function is the strategic implementation and daily basis manufacturing of products and services. Mark and Spencer is a famous multinational retailer company of UK located at Westminster London. the company is also related with the e commerce business from MYNTRA.  By e commerce or internet marketing the company can produce and diversified its selling business  through out the world with different scopes and challenges. products in a authenticated and best way because its the fastest way off communicating with people in today's environment. The present report covers, the roles that leader and manager play within an organization is explained. The role of leaders and managers in order to work with an effective and efficient manner (Musa,  2011).


P1 Definition and comparing of several functions via characteristic of a follower and director.

The functions of the leaders and managers distinct from one another moreover whole trading functions carried several operated activities have certain level of sophistications.

Leader – It  is a process of influence between the leader and those who are followers.

Manager – It decides how the things getting done through the people. It describes what a manager does in order to controls the organizational members. The basic function of a manger is to control and direct the organization work force. A manager provides the definition of an effective means of determining the company aims and objectives in order to envisages the development (Stadtler, 2015).

In scrutinizing the effective functions operated  by leadership and directors of mark and Spencer,  there is an assessment  based on which they operates an important function in playing the responsibilities and different roles are given according to their capabilities and functions.The role played by the leaders is declared as very important in order to control large team members at the organization work place. There are several measures which has been taken in solving various conflicts at the work place by the leaders. They are very responsible in order to keep hold some duties and improve some planning strategies at the work place. Therefore they provide measures for the delivery of favourables  results towards an administration of full fledged ideas. Leader is the person whose role is to define employee’s instruction and guidance to a group of individuals. In Mark and Spencer’s managers defines leaders their roles for work with the employees.

Managers manage the flow of work in an appropriate manner. This company leaders capabilities to run a successful store and control the wholesale head office and dealership stores in different countries (Modi,&nb

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