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Unit 3 Business and Business Management Level 4 Y/508/0487 HND Business

University: London Metropolitan University

  • Unit No: 09
  • Level: High school
  • Pages: 22 / Words 5553
  • Paper Type: Assignment
  • Course Code: N/A
  • Downloads: 4608


There are number of technologies who act as crucial part within company. Due to the growing marketplace, there are technologies which are being adopted by the company which in turn can mainly provide sustainability within marketplace (Ahmed Dine Rabeh, Jimenez-Jimenez and Martínez-Costa, 2013). There is the high need of adopting various tools and techniques with the motive of having competitive advantage irrespective of size. Productivity enhancement along with transparency are major benefits which company avails by conducting the operations. Company taken for this report is Quint group who deals in financial domain and thus provide the services. There are various factors which will be highlighted within this report is objectives and aims for the study with planning and plan development which mainly consists of technologies within process of company. Along with this, there is some crucial data which needs to be collected by company for conducting the research in effectual manner.


P1 Aims and objectives of this study

There are some of the steps which needs to be matched with environment for prolonging the process of an organisation. Revolution is being done on regular basis by bringing new kind of technology along with dynamics which are being developed for maintaining the environment which in turn has become highly essential along with adoption of latest technology and trends in order to fulfil the actual needs and wants in effective and better manner (Chesbrough, 2010). A business can adopt number of technologies which are present within the market and can boost up the running. Basically technology mainly helps out in having better production of goods or ease in access of services to customers. Quint group being a financial domain, there is high need of having best of technologies which can keep every database in perfect manner. There is crucial data which needs to be stored and that can be done by introducing the cloud technology where data can be kept secured. Bringing innovation within the technology gives a little bit of unique difference which in turn can better results along with resolving issues and business procedures. Quint group is private venture can avail benefits in numerous ways (Crane and Matten, 2016). This can be allowed by developing the cost for the structure which can lower down the current one. Another benefit of digitalisation is the objectives within business tasks along with perfect data stockpiling. Mentioned company can be stated as helping hand for implementation of changes for certain activities enhancement. This in turn mainly helps out in guiding which can help out in attaining growth and success of business activities. In present scenario, Quint Group is focusing up on anticipating the versatile programming which in turn can enable prospects for dealing with exercises along with tasks by mobile.

Topic: Impact of digitalisation for providing support in accomplishing objectives of small business by the help of innovation.

Background of the Project:

Due to the scenario within marketplace, it has become highly essential for a business to mainly evaluate the external scenario of market which in turn can affect the business in slow and effective way. Operations of the business are being affected by the dynamic nature of marketplace (Den Hertog, Van der Aa and De Jong, 2010). There are certain areas which needs to be determined in order to bring the scope of evolution by which necessary modifications can be bought out. For a business, there is the need of having deep research of internal and external factors which can help in catering effective services to the clients. There is the high need of addressing the research and its outcomes by company so that outcomes which are being obtained in effective and efficient manner. There are various kind of advantages for the company like for example time and speed in order to deliver the services.

There is the advantage which company can avail by the help of research is gain certain knowledge for aims and objectives along with needs which has to be fulfilled in effectual manner (Eckerson, 2010). There are number of outcomes by the research and for them it is mots essential one is the customers which are facing many kind of issues by accessing and thus managing the services in better way. There are various kind of solutions which which company has came up after hearing the issues and thus for that company has developed a mobile application which can ease up the access to the services and thus it can provide functionality on regular basis of time. There are various kind of small business which are mainly trying to give better services and satisfaction along with initiatives within digital technology sector (Gebauer, Edvardsson and Bjurko, 2010). This can improve the customer relationship which are mainly retained with company.

Aim: “To standardise impact of digital technology for combining innovation and growth for a small business enterprise- A case study on Quint Group Ltd”


  • Identification of digital technology impact on SME.
  • To gauge estimation of development for a company.
  • To decide the interrelationship between the advanced innovation and development of private ventures
  • Suggestion of routes by which a business can embrace advanced advances

Research Questions:

  • What are the impact of digitalisation on business?
  • How growth and development can affect business?
  • State the relationship between growth and technology within company.
  • What are the ways by which digitalisation can be adopted within process by company?

P2 Project management Plan

When there is need of creating the value, company utilise the concept which is named as Project. Major focus of the project management plan is to look out for proceedings which has to be managed within projects such as the targets which can be mainly applied for completing the project. There are various kind of activities which are being mainly included within the project management for bringing the strategies and plans which can mainly be considered by activities. Certain activities are important to carry out in proper and authenticated way as they are the set of activities (Incelli, 2013). There are various stakeholders within company which are being mainly considered from the stakeholders while giving out the structure for the plan. This can be stated as duty of the manager in order to make sure the activities are being attained in expected way.

Cost: This kind of factor can be stated as term which is being used by company for introducing the services to the reach of customers. There are certain tasks which can be outsourced or an another team can be made for developing innovation within technology. Funds in huge amount is being needed for implementation (Jones and Lubinski, 2012). By this way, company has mainly own the goodwill within the marketplace and this will help in arranging funds.

Time: In this segment, tenure is being allocated by the management for the completing the project along with launching up of mobile application which can give ease access to users. This in turn create need of having time boundary which in turn can help in attaining the targets and motivating employees for similar doing. Those kind of activities gives certain amount of time in which work has to be completed.

Scope: There are various kind of activities which company takes in hand and thus accomplish within allocated period of time. This in turn provides the help in tasks identification completed within tenure provided (Kankaanranta and Planken, 2010). Major process of are planning, controlling along with closing has to be carried out.

Risk: This can be characterized as the vulnerability which is connected with venture (Lai and Ong, 2010). There are different sorts of hazard factor appended to the task. For instance , bring down reaction shape the customers over the territory of business. Advanced innovation has been assisting in standing out to cell phones for long stretch.

Communication: Significant part is being played by this factor as it gives the apparatus to directors to pass on the techniques alongside objectives which should be considered for this procedure. There are different sort of representatives who are for the most part chipping away at the task keeping in mind the end goal to give motivational component.

Quality control: It is exceedingly basic for every last sort of organization to give right nature of item and administrations to the general population. It must be ensured by the quint organization to keep up the nature of administrations which they are giving as this can influence the altruism (Lin and Chen, 2012).

P3 Work breakdown structure and Gantt chart

Work Breakdown Structure:

This kind of structure is all about delegation of roles and responsibilities which is being done by company in order top complete the project with innovative minds effectively (Work Breakdown Structure. 2018). There are various kind of factors which are being utilised for resolving the issues and complexity and the mots common one is work breakdown structure in smaller parts which in turn can be monitored and thus managed in successful manner (Shang, 2012). There are hierarchical divisions of the company who undertakes the certain activities and tasks by allocating them for certain tenure and professionals for each one. There are various kind of techniques which are mainly adopted by the company who has adopted the business companies in each and every kind of sector. In smaller companies, it is majorly seen that the projects are being outsourced for the separate team with small number of members (Smith, 2011). There is the separate team which has been formulated with small number of members who can majorly take up responsibility for attaining projects in ideal and effectual way.

Gantt chart

This is one of the effective concept or a tool which is being utilised for observing the completion of work for depicting the project schedule. This kind of project is being introduced by Henry Gantt who has stated that the time frame along with resources and milestones which are being mainly utilised within certain tasks context (Gantt Chart. 2018.). This can be stated as tool which is mainly adopted while formulating planning for certain project . Quint Group has been utilising the time management tool in order to design the time scale for employee motivation who are working on certain projects. For all his, resources are being needed by company but those are limited in nature. However, those resources can be utilised in optimum manner by an employee who are assigned certain roles and responsibilities. By utilising this kind of tool, there are some of the unwanted tool which can be removed from this kind of tool (Smith, Binns and Tushman, 2010). There is the crucial role which is being played for evaluating and monitoring the activities which are being utilised and thus make sure that the mobile application services can give better outcomes in effectual manner


P4 Application of quantitative and qualitative tools for data collection

Conduction of the research is being done which in turn is highly essential for carrying out for collecting the perceptions by the view of customers in the context of organisational services and offerings (Introducing Research Methods. 2017). There are number of resources which are being adopted like data collection in primary and secondary resources.

Primary sources: This can be stated as data which is being collected by the researcher for the purpose of study. There are number of tools and techniques which are mainly utilised by the company so as to deal in effective way and collect the raw and fresh data which are like interviews, questionnaire and observational methods. Data which is being collected needs to be 100% genuine as per the working of company (Trimi and Berbegal-Mirabent, 2012). Data gathered needs to have actual potential so that it can fulfil the needs and can be highly relevant for the conduction of research. Questionnaire tool has been mainly chosen by Quint group regarding the certain tasks and activities for addressing the discrepancies. For this, there are 20 respondents which can be mainly opted by the random sampling tools and their tactics.





Contact details:

Q1: Does Small Businesses need Digitalisation?

a) Important

b) Not important

Q2: Was developing the mobile application is an effective idea for introducing digital technology within workplace?

a) Yes

b) No

Q3 Does Mobile Application can improve the experience of customers?

a) Yes

b) No

Q4 Can Quint group can attain growth and success through digital technology and innovation in it?

a) Yes

b) No

Q5 Can more number of customers can be improved by digital technology?

a) Definitely

b) Not sure

Q6 Please state your opinion regarding digitalisation process of a company?

a) Positive Impact

b) Negative Impact

Q7 Do you think that mobile application will going to support a business in attracting more number of customers?


b) No (There are other areas to improve)

Q8 Does this process is appropriate for each and every individual?

a) Acceptable

b) Unacceptable

Q9 Will this provide a long term or short term benefit to a firm?

a) Short term

b) Long term

Q10 Recommendation to ensure digitalisation effectively in an organisation________________________________________________________________

Secondary data: Secondary data can be stated as the data which is being mainly gathered by the scholar. This kind of data is already been collected and thus it helps out the other researcher for the conduction of research. This kind of data is mainly found in articles, blogs and magazines. This is the data which is being related and relevant to conduct the research which is being made. Data is mainly gathered for giving support for the study which is done by primary resources.

Template for evidence collection to be attached with the report by the learner:

Project Logbook for the chosen organisation: Quint Group


Name of the learner:

Name of the Supervisor:

Project Title: Managing successful business


Update of weekly research/ tasks achieved (Account for a minimum of six weeks with dates)


What have you completed?







Did you fulfil Task requirements?



Are you on track and within deadlines set?


Did you need to make any changes to your project management plan?







Impacts on digital technology on operations of business and its management for obtaining the expected results







Affirmative as all the sections are being fulfilled as per requirements.


Negative, no changes are being required in project management plan due to no modifications in legislation which have taken place.

Any risks and / or issues identified?

· Did you identify risks/issues with a lack of skills required for undertaking research tasks?




· Did you identify any additional risks/issues that have an impact on the project management plan?



Yes, issues were being faced in the process of gathering the data as there were many resources which were unable to provide accurate data.





With the project budget, there are issues in addition and risks as well.

Problems encountered

· What barriers did you face?


· How did you overcome them?


There are some major barriers like ethical environment and trusting part.


For its resolution, I have focused on users for providing me the accurate data in an ethic

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