Learning Outcomes
- Identify the function and scope of Human Resource Management in terms of resourcing an organisation with talent and skills appropriate to achieve organisational goal.
- Evaluate the effectiveness of the essential elements of Human Resource Management in an organisation
- Analyse internal and external factors that affect Human Resource Management decision-making, including employment legislation
- Apply Human Resource Management practices in a work-related context
PART 1 – Function and scope of HRM and Recruitment and Selection Practices
Case scenario
LV= is among UK's largest friendly society, which was founded in 1843 and is owned by its members. The company deals with variety of financial services including life insurance, pensions, insurance, and investment products with over 5.8 million customers. It has a strength of about 5,500 staff, working in 14 offices across the UK. It provides friendly, helpful and award-winning customer service, which it attributes to its employees. (LV= website, 2019). Your role: You have been recruited as a trainee HR Officer in LV.
Activity 1
You have been asked by a Human Resource Manager to combine a section which is to be included in an Induction Pack for trainees on the Management development programme, which:
a) Discuss the purpose and functions of HRM within LV=
b) Evaluate how these functions relate to workforce planning and resourcing within LV and therefore its significance to the organization as a whole.
c) Briefly explain strength and weaknesses of LV=’s approaches to Recruitment and Selection, as outlined in Appendix 1.
Activity 2
You are asked to manage resource for the vacancy of Personal Assistant where you are required to following activities:
a) Develop specification for this Personal Assistant role
b) Examine the CVs provided from the three job applicants for the role of Personal Assistant
c) Provide minimum six competency-based questions which are asked at the selection interview for the Personal Assistant vacancy.
d) Give a rationale reasons for the above questions
e) Briefly evaluate the use of person specification with shortlisting of applications in order to assist the organization for Personal Assistant role.
PART 2 - Employee performance, development and reward & Factors that influence HR decision making
Activity 3
LV= has mentioned that its business would not be successful if there were no great people. The HR practices of company has made most talented employees and its effective leadership has helped in making the business successful.
The department of HR is reviewing its working practices profit and productivity of LV are being raised with the following:
a) the opportunities for both staff and organisation
b) the incentives and rewards given by LV = from both staff and organisation
Activity 4
Address the following things:
a) Discuss employee relations. Explain the significance of employee relations in reference to impact of influencing HRM decision-making among LV with reference to the role of leadership.
b) Evaluate key elements of UK employment relations and assess the impact of HR decision making process within LV.
Learning Outcomes and Assessment Criteria
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Pass |
Merit |
Distinction |
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LO1 Identify the function and scope of Human Resource Management in terms of resourcing an organisation with talent and skills appropriate to achieve organisational goal. |
D1 Briefly analyse the strengths and weaknesses of different approaches to recruitment and selection, supported by specific examples |
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P1 Determine the purpose and the functions of HRM, applicable to workforce planning and resourcing an organisation. P2 Discuss the strengths and weaknesses of different approaches to recruitment and selection. |
M1 Analyse how the functions of HRM can provide talent and skills appropriate to fulfil business objectives M2 Examine the strengths and weaknesses of different approaches to recruitment and selection. |
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LO2. Evaluate the effectiveness of the essential elements of Human Resource Management in an organisation |
D2 Briefly evaluate HRM practices and application within an organisational context, using a range of specific examples. |
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P3 Explain the benefits of different HRM practices within an organisation for both the employer and employee. P4 Analyse the effectiveness of different HRM practices in terms of raising organisational profit and productivity. |
M3 Demonstrate different methods used in HRM practices, providing specific examples to support evaluation within an organisational context. |
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LO3 Analyse internal and external factors that affect Human Resource Management decision-making, including employment legislation |
LO3 and LO4 D3 Briefly assess employee relations and the application of HRM practices that inform and influence decision-making in an organisational context |
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P5 Examine the importance of employee relations in respect to influencing HRM decision- making. P6 Discuss the key elements of employment legislation and the impact it has upon HRM decision- making. |
M4 Analyse the key aspects of employee relations management and employment legislation that affect HRM decision-making in an organisational context. |
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LO4 Apply Human Resource Management practices in a work-related context |
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P7 Review the application of HRM practices in a work- related context, using specific examples. |
M5 Give a rationale for the application of specific HRM practices in a work- related context. |
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INTRODUCTION
Human resource management can be defined as the process of recruiting, selecting, inducting and training employees in order to achieve organizational goals. This function assists company in gaining competitive advantage. Present report will lay emphasis on LV which is United Kingdom’s largest friendly society owned by its members. It was established in year 1843. Company is engaged in providing insurance services. Report will focus on purpose and functions of Human resource management. It will also analyse the importance of functions related to workforce planning. Study emphasises on strength and weakness of recruitment and selection approaches. Assignment analyses benefits of different HRM practices within organization. It will also evaluate effectiveness of these HR practices. It will also analyse importance of HRM relation in decision making process. Report will also analyse key elements of employee legislation and their impact on organization.
ACTIVITY 1
A) Purpose and functions of HRM
The purpose of HRM in LV is to maximise productivity by making effective utilization of human resources. Various functions of human resource management include the following:
Planning: It includes activities such as determining personnel programmes like evaluating the hiring needs, planning requirements of job and make resources available to staff members (Renwick and et.al., 2016). Purpose of planning in LV is to make best utilization of most valuable assets which is human resource and also making sure that there is no shortage workforce while achieving business activities.
Resourcing: It means that LV is engaged in attracting efficient people which are best fitted in organization and retain them so that goals are achieved effectively. Purpose of resourcing is to hire most talented work force in order to enhance productivity of org
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