Understanding Operations, Logistics and Supply Chain Management

MAIN BODY

In operation management, the administration of the companies also manage their supply chain so that they can administrate the flow of goods and services which are manufactured and produced by the company. In this process they also consists all the activities that are perform to convert raw materials into finished goods. It considers the active streamlining of a business's supply side actions to increase target audiences value and gain competitive edge for the market. This process indicates an effort by suppliers to improve and apply supply chain that are as effective and economical as possible (Copacino, 2019). SCM work in term of manufacturing, shipping of the goods and allocation of the finished goods to the customers on time. Logistic management is also similar to supply chain management which is used to meet the consumes needs by planning, controlling and application of the efficacious and efficient movement and storage of affiliated data, products ad services from origin to destination. For the effectively manage of the management of the company can consist inbound and outbound transportation management, fleet management, warehousing, material handling, order fulfilment, logistics network design, make control on inventory, supply or demand planning and administration of third party logistics services providers.

Operation management is preoccupied with administrating the resources that instantly manufacture the companies services or goods. The role of operation administrator is to know all parts of manufacturing activities and jointly form together to assure the accurate quality of the final products (Ellram and Murfield, 2019). Private an d NHS based healthcare services are dependent Geology Topics on their cognition to administrate their operations and logistics division, as it has a considerable influence on their sales and accessibility to their patients. This essay will be exploring the quality and layabout amongst a selected private organisation St  Mary's Hospital and providing an insight as to how they can make development and betterment in their operations management which help in maximising profitability and patient satisfaction rate. The organisation was established in 1845  as private healthcare organisation in Paddington, London, England and offer several treatment services for both children and adults. During the time of inspection of this firm, it is find out that some areas are prioritise in comparison to others and require improvement These refer areas which can be developed efficiently by improvement of their operational administration, specially in areas like responsiveness and effectiveness. The respective hospital have some unimproved areas like effectiveness  and responsiveness. The reason of unimproved is managing quality of the services and managing people in operation and supply chains.

The operation, logistics and supply chain management keeps key importance for any organisation wanting to maintain maximised effectiveness and results with the help of operation administrators. The administrators are play effective role in managing the operations and logistics of the company. The substance of attribute grasp key impact an organisation's reputation, provider dealings and its cognition to absolute against local private healthcare services. Moreover, lack of quality must be ventilated to prevent patient deaths occurring. TQM(Total quality management) can constituted as one of the most essential tool and influential area which can be use to reduce supply chain costs in a healthcare sector (Fahimnia and et., al., 2019). St Mary's Hospital offer some efficient services but some needed development like effectiveness in the quality of service, well leadership, safety and responsiveness etc. It is found out that the organisation provide better services to its patients but in some areas the firm have requirement to improve them. So that the management of the organisation can help its clients by offering them better services.

Further inspection, it is analysed that there are various areas which are required to execute appropriately like caring, medical care, critical care and end of life care etc. The main areas which are highly ned of enhancement are effectiveness and responsiveness (Grawe and Ralston, 2019). To administrate, these kind of problems the organisation needed to utilise several theories and conceptions in context of management of the services, quality, inventory, just-in-time, layout and  lean. To make development in mentioned respective areas, the management of the respective healthcare organisation can use the conceptions and theory Total quality management which is beneficial to to minimise the cost of supply chain. This model can be implement by the management to Assignment Help manage the quality of the services which are offered by the respective company in term of make them more effective. So St Mary's Hospital can apply TQM for developing the quality of those areas which have the need of development. This theory can be monitored as a administration method which  can be used by the company to administrate the actions and operation of the company in adequate manner. 

With the help of the first principle of this concept, the management of the firm can make focus on the customers and monitor the services which are provide to the target audiences on time or in effective manner. For instant, in the situation of emergency and urgency, the company has emergency service able to provide these kind of service to patent at the time of requirement. In the condition of accident and others, patient have need of emergency service so that company also make focus on improving the quality of the services in different terms like viability of beds in emergency rooms, accessibility of doctors during the time of emergency, proper guidance to employees so that hey can communicate to the patients etc. In addition to it, the administration of St Mary's Hospital should consist employees in the organisational activities so that aware with the firm operations. To make development and improvement in effectiveness and responsiveness, the company had to effectively follow activities centred principle of TQM which assist the company in developing the healthcare services and offer to patients. With the assistance of it, the workers of the company also responsible to work in an effective manner and by following the accurate process (Halldórsson, 2019). They should not concentrate on the result and if there are any issues generate at the time of execution of the work. So they firstly make focus on reduction of it then further continue the proses and work. It will assist in offering effective outcomes to them. Integrated system is another principle of TQM which can apply by management of St Mery's Hospital so that they can offer efficacious services to the clients. It enable in to systematised the services, instruments, technology and devices etc.   so that they can offer effective services in the situation of emergency.

Strategic and systematic approach is a crucial part of the administration of the quality of the services which are offered by the organisation to its patients. With the assistance of workers, healthcare company can frame strategic plan to offer better quality services to the individuals. In emergency situation, they should develop plan previous basis so that they can serve better services to the clients during the time of requirement (Levering and Vos, 2019). Continual principle is an effective principle with the help of it, workers can make development in the services of the organisation which are offered by them, so that patients always can get effective services. For example, the management of the company should also make improvement in the service of the company on continuous basis so that they can offer better quality service to the individuals in comparison n to others. It will help in maximising the rate of patients base and make contribution in improving the organisation's image. To make continuous development, they should take the feedback of the clients so that the can get information about the areas of improvement and work on that. It is also crucial for the administration of the company that when once a firm develop its required areas then it will  make improvement ion the continuous basis because it will help in offering effective advantages to its potential clients.

Decision making is an essential principle which is crucial for the company to take effective determination in context of providing appropriate services. For instant, during the time of opening a new OT the firm should focus on  the quality of the services. But in the situation of opening of the extra OT, the company take decision regarding the requirement of it, cost and others. The organisations should make determination regarding the expansion of the emergency ward for the situation of urgency. Because in this situation, they required extra beds and other emergency services and instrument which are required. Communication is another crucial principle of TQM  model which play a crucial role in developing emergency services. With the help of this tool, the management of the company can make open communication with the firm which help in sharing information with all the employees (Mangla,  2019). It will beneficial for the company in the situation of emergency because of the workers of the healthcare firm are aware with each things. It will also assist in maintaining the reports and record of the patient so that in the situation of other person treatment and look after, they can clearly aware with the individual problem and daises this will help in improving the image of the organisation and quality of the services (Zijm and et. al., 2019). In comparison to those firms which manufacture tangible goods like clothing, vehicle manufacturing and others, the consumer is only concerned about the final product. While services based company like St Mery's Hospital, they require to assure each peripheral of the service they are offering is up to standards to insure they get better consumer satisfaction.

One area of the respective company require on is their responsiveness. It consist their capability to treat patients as fast a possible to develop effectiveness and consumer satisfaction. Just-in-time , is the ability to devise only what is required and in the amount of requirement (Naim and et. al., 2019). It can be implemented to the healthcare sector as it employs a procedure whereby it adds value to any producing or service based company. In respective company, the administration of the organisation can utilised it in order to form improvement in the areas of urgent emergency services and responsiveness of the employees. The organisation should also provide all the technology, instruments, equipment's and medicines in the emergency ward so that they can use it at the time of emergency. The management also have a good stock of medicines which are required for the treatment. With the help of this, firm can eliminate wastage by checking the expiry dates of the medicine and then purchase them. This concept can be used in context of housekeeping and the employees of the firm will be responsible for the cleanliness of the workplace and organisation so that they can manage the disease and viruses which are the cause of generating any disease.

By utilizing it, the workers are answerable for their work, for example, a patient who is suffering from a disease and take the services or take the treatment by a specific doctor but during the time of treatment the person become dead. So for this, the person is responsible who supply services to the patient and the organisation decently keep the records of the patient so that it can be identify that who is treated the person (Oloruntoba, Hossain and Wagner, 2019). If the health care institution will not do it then it negatively affects the company images and  Best Geology Research Topics the legal action can be taken by the family and relatives of patient in form of case etc. To manage and improve the quality of the economic term and economic condition, the management of the company can take the products and services form the suppliers so that with the help of it, they can mange the quality and operations of the supply chains. To make improvement in the environmental factor, they can use just-in-time and TQM so that they can make control on the inventory and minimise the wastages. For developing social elements, they can offer better quality services to the patients which help in patient retention and improve the images of the healthcare firm in the society.

RECOMMONDATION

From the above discuss report it has been concluded to the Saint Mary hospital to use effective channel of distribution so that every Client can avail services on time. Along with this there must proper use time  as this save time and resources of the company. Further more there must implementation of TQM as it aid company to offer quality services to the consumers.  The firm should also manage utilisation of natural resources like medicines and other which favourably affect the overall environment (Overstreet and et. al., 2019). However there must be proper structure as this help in smooth functioning of the organisation in the well define manner.

CONCLUSION

According to the preceding defined information, it has been analysed that management should efficiently devise planning, organising, directing, coordinating and controlling its business activities and practices because it will help in effective operating the business of the company. By managing, the supply chain and logistic of the firm, the management of the company can operate its business in effective manner. By devising management in operation company can run its business organization in adequate manner in term of managing its supply chain as well as logistics which are beneficial for accomplishing organisational goals and objectives in an effective manner. With the help of preceding defined information it can be analysed that effective engagement of operation and activities of a company help in running the business and accomplishing its business objectives effectively. To make improvement in the areas of responsiveness and effectiveness, the management can use TQM, Layout and Just-in-time concept to mange the quality of the services of the health care firm. Logistic and  supply chain management is effective for the allocation of products and services so that they can fulfil needs of consumers in effective manner. The respective tools and concept are beneficial to administrate the inventory, wastage and also make development in required areas. With the help of these components, the firm can provide better quality products and services to the patients when they are required. By using TQM and Just-in-time techniques and tools the management of the company can make improvement and manage the quality of services which are offered by them to their potential clients. It also help in developing the economic, social and environmental elements by managing operations of supply chain and the managing the quality of services which are provided by them.

Read More- HNBS 312 Organisational Behaviour

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