Working With and Leading People-London School of Science and Technology

1.1 Prepare documentation to select and recruit a new member of staff

Avon organisation is hiring an area manager for their organization so for this they have to use a proper recruitment and selection procedure. Through this effective approach, they will be able to hire a right candidate for their firm. Along with they have to make a plan with proper job description and person specification.

Job description:

Job title: Area manager

Salary: 2000 Pound per year

Duties and responsibilities: To manage all the activities of the specific area

Location: Avon organisation

Person specification:

The person should be good communication skills.

Qualification should be done in business management studies.

There are some important documents that are necessary while hiring the candidates in the organization. Some of these are:

• Offer later: This is a kind of written document that is provided to new candidates which includes salary, incentives and other information related to job.
• Contact paper: This is a kind of document that is a deal between the employees and employers (2011.). So, if any misconduct had happened in future then employees will be liable to take any legal action against the company.

1.2 The impact of legal, regulatory and ethical considerations to the recruitment and selection process

When organization hire any new employee then they have to follow all the legal and regulatory laws while conducting the recruitment and selection procedures. Some of the laws are related to the equity pay, health and safey act and so on. It is the responsibility of HR manager to protect all the rights of an individual so that their overall satisfaction can be improved of the people who are working in the enterprise. Along with this there are some discrimination that are related to age, religion, disabilities and so on. If any kind of misconduct will happen with the worker in the company then their will be high turnover and absenteeism. From all these issues they will not be able to improve their growth and position in the market (Rossouw and Fonagy, 2012). So, at the time of selection, manager should not perform any kind of basiness because through this the demotivation can be increased among all the candidates. Avon organisation should follow all the ethical actions and legislative laws so that overall rights of the human can be protected at the workplace.Want to get Assignment Samples?Talk to our Experts!

1.3 Participation in selection process of the company

To gain the skilfulness and productivity of the company and its operations, it is the duty of the HR manager of Avon is to act or arise the necessary job profile. The main task of HR manager of the said organization is to create and assign the work for their employees. Another role of HR manager to be performed in the context of Avon , in regard to selection and recruitment is to invite an application from the candidates and then evaluate the candidates by screening and matching the necessary qualifications and capabilities that are required to be performed by a person. Another important role of HR manager is related to short-listing and then conducting an interview with selected individuals to render their provision of services to company.(Rose. O'Brien and Rose.2009.)In addition to this, they held a aptitude test for analysing their knowledge and written skills about the profile for which they have applied in their organization. In this mentioned procedure, the manager of the said organization critique various abilities of individuals such as communication solving of problems , positivity In attitudes for offering a job. In this context, manager of the said organization provides message to the candidates about their profile, salary, incentives and timing slots in the organization before providing offer letter to the hired candidates.

1.4 Own contribution in selection process

The selection process starts with to get rid of those candidates who doest not possess the required skills to do the tasks of the created job within the said organization. For an instance, for the work profile of salesperson, effective communication skills are needed. So, the role of HR manager of firm is to reject those candidates who are not good and effective in communication and not having appropriate skills needed to sell the products. HR manager of Avon can enhance and sparkle of their organization by providing effective training and development skills for offered work profile and also regulate their advancement through using different methods and techniques such as graphical rating method and critical incident approach. (Parker. Corden and Heaton.2011 ). Thus contribution has been done in selecting an appropriate applicant has been done in the context of Avon.

1.5 Demonstration of working in company as a leader for attaining goals

Working as a manager or leader in the organization namely Avon provides a great number of opportunities and cognitive content. Specially, during the process of behaving like a leader or manager in resolving various opposed and contradictory situations which can be either internal operating of a team or any other issues faced in Woking with a particular team or its member ,for this purpose, a leader should hold a proper scheme in which employees can report their issues and problems faced by them in aspect of the functions of the team or organization or it can be related to customers also. In addition to this, leaders by knowing the issues and the root behind those conflicts and also he should discuss it with the employees. (Murphy and et. al.2007.). For this purpose, the leader of the said company requires complete cooperation and coordination from its workers in such a way that members of firm must submit their issues according to the respective said framework and also try to not to affect the work by these conflicts. In addition to this, employees should also provide some suggestions regarding to resolving the issues and conflicts so that working environment of firm should be effective.

2.1 Skills and attributes that are needed for effective leader

Abilities and skills that are required for an effective leadership;

Positivity in Attitude: It is one of the most important factor which says that there should be positiveness In the mental attitude of leader of company. Also, they should be helpful to their employees.(Munnell and Sass.2009.).

Difficulty Resolution: This is an another skill which conveys that the leader should have an effective skill to solve the problems of their employees and team mates through which conflicts will not arise in the company.

Appropriate decision making: An efficient leader of the company is suppose to take good decisions that are for the betterment of the company. Leader should form decisions according to their skills and abilities which can contribute to overall development of the company.

Proper Time Administration: Being an international brand , Avon needs to ensure proper time management so that it can be able to manage their all operations on time which increases the efficiency of the company. Also, the time management is vital tool for the said firm because it enable the employees to complete their assigned works on time.(Moores., Fish and Duperouzel.2011).

Individual Motivation: In some cases, the leaders of an organization can also feel demoralised and demotivated. To get overcome of it the leaders should motivate themselves by using different approaches. This is the main factor which enhances the leadership In a business firm.

2.2 Difference between leadership and management

Management: Managing employees and machineries to maximise the combine efforts of them to increase productivity. It has a huge need of the money, mind and techniques. It has a main focus to maintain a work flow of employees to be successful in the market. It has a affair in all of the business activities of the organisation.

Leadership: It is a helping factor for the employees to increase their productivity in the organisation. Leadership helps to the employees to achieve the goals of the company, it has potential to make organisation successful (Kearley and Croft, 2010.). It helps to decide objectives and vision of the company to make efforts by the company members. It motivates to the employees to attain their shared goals in the pre decided time limits by the leaders.

Both are the helping factors for a company but it has a difference in between their impact and scope. Management has a focus to engage employees in the work and leadership determines the objectives for them. The leadership has a broad meaning and long vision for an organisation but on the other hand management has a limited focus to manage peoples in the activities to attain the goals which is set by the leaders.

2.3 Comparison of the leadership style in different situation

Some most prevalent leadership styles are here to compare;

Autocratic Leadership style: IT is a traditional leadership styles in which employees are not involved in policy making and decision making process of an organisation (Kalsy and et. al., 2007.).

Democratic Leadership Style: It is a contemporary style in which higher authorities involved their employees to make better work policy for organisation. Employees can give their suggestions and innovative ideas to increases the efficiency of the organisation to achieve their objective more fast and appropriate. It also impacts on the employees motivation and as well as on their faith towards the organisation.

Democratic is more useful as compare to the autocratic for the Avon because it can make better working environment and work policy. So the management have to involve their employees to make better work policy and decision for the their teams and organisation which is effective for the organisation. It can used by the company in different conditions in which they have more pressure to deliver their services for their customers (Jahoda and et. al., 2009.).

2.4 Ways to motivate staff to achieve objectives

It is essential for the management and leaders to motivate their staff time to time to increase their work flow and qualitative work for Avon. Management can use Maslow's Hierarchy needs to motivate their employees in different level. According to the Maslow's employees are having three types of needs form the organisation which can helps to the management to motivates their employees (Guberman and et. al., 2007.). These points are here of the needs of the employees;

Basic Needs: In this management of the Avon can provide their employees all the basic facilities which they want to work in the organisation. These can be drinking water, fresh air to breath, shelter and proper working environment. These elements can motivates the employees towards the organisation.

Psychological needs: safety equipment, friendship, relations with employees can make psychological impact on the employees. So management have to focus on these elements.

Self fulfilment needs: When an employee feels fully developed according to the needs of the organisation, it creates an internal motivation towards the work.

3.1 Assessment of the benefits of the team working in the Avon Cosmetics

As the Avon deals in the cosmetics and other household, it is very essential for the company to make effective teams which can helps them to attain the business objectives. Some benefits are are here of the team working;

• In order to make a effective team use each and every member and his skills and expertise which can help to attain target (Graham and et. al.2012.).
• Team members having different ideas which can be used in order to get best possible outcomes for a particular problem.
• It can increase the communication between the team members which can also enhance their interacting and professional skills.
• It can also help to improve coordination and develop trust which can create a strong relationship between them.
• Additional, it can help to achieve their pre set goals and target in a time manner and use their resources effectively with the maximum capacity.

3.2 Effectiveness of team in achieving sales goals

It is essential for a business organisation in order to attain their sales goals to kae a effective plan and strategies which can help to implementing these plan effectively. They can divide their roles and responsibilities in to different regions and set their target accordingly. It can help to achieve efficiency and productivity of the employees. The manager of sales departmental can use sales incentives and commission strategies which can help to encourage their staff and attain its sales target. Apart from that, Avon works can also provide training and development seasion which can help tom increase sales growth in effective manner (Duperouzel and Fish.2008.).Get help from our Coursework Helper Now!!

4.1 factors involved in planning the monitoring and assessment of work performance

There are various factors which are related with the planning and supervision of the performance at the work place. A new staff must can be measured in the business organisation for the performance improvement as given below:

1. Learning styles: It is related with the way in which an individual can use working style in order to perform its task. For this company can provide effective training which can help to improve their learning style.
2. Efficiency: Training and development program can help to attain efficiency in their job (Dodd and et. al.2011.).
3. Effectiveness: An effective training also increase the effectiveness of the employees.
4. Responsibilities: It can help to develop roles and responsibilities for individual for their task.
5. Objectives: The cited business organisation can set the individual target and time scale for them.

4.2 Development need plan for Avon as given below:

1. Determine of the needs: This is the first stage where manager of the business unit required that to identify needs and them make a list accordingly. So that they can make a plan for implementation.
2. Evaluate the solutions: Once needs has to be done the next stage is related with the identify available solution for them. For this HR manager is required to analyses appropriate solution for the problem (, Bouras and Davis.2007.).
3. Implementation: This is the last stage where HR manager can deicide the best possible solution among them which can help to implement these selected solutions.

4.3 Evaluate the success of the assessment process

A relationship between the HR manager and the employees can help to increase the productivity and profitability of the business which is the core objectives for each and every business organisation. In order to make such relation HR manager of Avon can be focused on the communication. The manager can also communicate directly with their staff on a regular basis which can increase their confidence and motivation level. Apart from that, HR manager can also use open door policy which can increase the interaction between staff and higher authorities and overcome the conflicts between them (Canfield and Hansen.2012.).Ask for assignment help from our experts!

Conclusion

As per the above mentioned report it has been concluded that there are various factors which can affects the recruitment process of the Avon international. HR manager played a prominent role in the recruitment planning and process. The report is description of different leadership styles and motivational theories which can help to achieve their ling term goals and objectives.

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