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The Accommodation Industry and You

University: UK College of Business and Computing

  • Unit No: 8
  • Level: High school
  • Pages: 4 / Words 963
  • Paper Type: Assignment
  • Course Code: N/A
  • Downloads: 305
Question :

This sample will let you know about:

  • What is industry?
  • Explain Guest room cleaning.
Answer :
Organization Selected : Holiday Inn.

INTRODUCTION

Hotel is the place where the customer can receive various luxurious facilities which includes accommodation, food, lodging, banquet hall etc. with the purpose of maximizing customer’s satisfaction level. Hospitality industry hugely impacts the global economy in positive way in terms of generating employment opportunities, tax payments etc. The present assignment is based on Holiday Inn which deals in provides different kinds of services such as lodging, meetings, conventions, food services etc. An organisation is located in Denham, Buckinghamshire, United Kingdom. The report discusses the different accommodation services, role of different facilities, and security provided in accommodation sector and other aspects related with it. Need Assignment Samples?Talk to our Experts!

In Holiday Inn, the department of housekeeping is existed due to which clean and hygienic atmosphere is maintained that catches attraction of customers. Numerous roles are played in Holiday Inn by the house keeping department which are as under:

Guest room cleaning: In between the check in and check out processes housekeeping personnel cleans the roam and make them dirt free so that can be used by another customers of Holiday Inn (Bolton, 2016).

Public area cleaning: There are various places which are used by customers of Holiday Inn like lobby, restaurant area, dining area and some other places so it is the responsibility of housekeeping to clean that areas.

In context of hotel industry, the forecasting of linen is essential as linen are important in numerous facilities given to the customers like meeting halls, carpets, curtains etc. due to which customers are get attracted towards hotel premises decorations. So it become essential to wash the linens so that they continue to remain in good condition so that to make customer feel better about the services provided by Holiday Inn. So by maintaining a proper record of linens and by appropriate forecasting it will become easier to stay away from material deficiency and any shortage of stock.

For appropriate functioning of the organisation some departments play an important role and following are the interrelationship between the departments:

  • Development of good impression takes place when there is adequate interrelationship between housekeeping and department of front office.
  • Housekeeping department is related with food and beverage department as to supply linen in that department (Carballo and et. al., 2015).
  • For having access in the rooms for cleaning or any other services, the security department is interrelated to provide keys to housekeeping.
  • The housekeeping department is somehow interrelated with kitchen as this is essential for kitchen to get pest control on routine purpose. This will aid Holiday Inn in delivering quality food to the customers.

Scheduling is categorised as the procedure which includes planning, collecting, monitoring is performed in between the workers and other machineries to execute a job role or activity. It is helpful in making an activity efficient and effective in order to get effective control on all processes. Holiday Inn utilises activity of scheduling in a proper manner so that resources can be utilised at most and services can be efficiently given. Ask for assignment help from our experts!

Although it is essential to make proper budget so that all the activities can be performed in a n efficient and considerable manner. Scheduling gives opportunities to the company for proper improvements so that future workings can be improvised as according to the market condition (Gössling and Lane, 2015).

By having proper security in Holiday Inn the damage of property can be minimised as security cameras are posted everywhere so it becomes easy to catch the reason of damage. By having sufficient security measures it can help the organisation to get protection over raw material and other materials discrepancies.

The maintenance department provides proper control over all the facilities and they are accountable for improvement in energy efficiency and decreasing total operating costs. Maintenance department safeguards wholeness of overall building which includes all the assets and additional facilities. It includes maintenance of phone line, lifts, lights and fixtures due to which proper functioning of hotel services remains to continue without any hurdle (Hansen Henten, and Maria Windekilde, 2016).

By having interrelationship between housekeeping and front office department it will become easier for housekeeping of Holiday Inn to track record of arrival and departure so this will help them to clean those rooms which are vacant and are required to be clean for other guests.

By having interrelationship with safety department, in case of any emergency like fire or theft it can directly be communicated to safety department of Holiday Inn.

CONCLUSION

In conclusion, the hospitality sector is crucial in offering clients a wide range of opulent amenities targeted at raising their satisfaction levels. These businesses, such as the Holiday Inn in Denham, Buckinghamshire, United Kingdom, offer a variety of services including lodging, eating, and banquet facilities. The hotel industry also promotes economic growth, creates job opportunities, and contributes to tax revenues, all of which have a big positive impact on the world economy.

This paper examines several facets of the lodging industry, illuminating the fundamental services offered, the significant roles performed by various facilities, and the fundamental significance of security measures. Hotels like Holiday Inn are excellent examples of the devotion of the industry since they consistently work to fulfill the ever-changing requirements and preferences of their consumers.

For More - Introduction to Business and Management

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