Customer Relationship Management in Hospitality Assignment Sample
Role Of CRM In Modern Age Hospitality Sector
Customer relationship management entails all factors of interaction an organization has with its consumers, whether it is services or sales related. Even it utilizes technology to streamline the procedures, which impact upon service delivery, quality management and customer loyalty. The below essay is studying the significance of customer relationship management application for modern age hospitality sector. It is exploring a state-of-art application for easy use and implementation as well as finally will provide adequate information to support in understanding the CRM usage to make industry serve its clients in improved and better way.
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